April 12 Customer Expectations
- Due Apr 12, 2021 at 11:59pm
- Points 100
- Questions 10
- Available until Jun 4, 2021 at 11:59pm
- Time Limit None
- Allowed Attempts 2
Instructions
Directions: For each of the following statements, identify whether the customer’s expectations come from past experience, word-of-mouth information, promotion, or individual needs.
Only registered, enrolled users can take graded quizzes